Mercure: Kaiserhof Frankfurt

Location and Website

Address

Kaiserstraße 62, 60329 Frankfurt am Main
www.mercure.com

Location

Latitude: 50.108311; Longitude: 8.667499
What3Words: drifter.copycat.revisit

Dates of Visits

December 2011

Official Grading

4 star Hotel

My rating

1 star - Very bad service, few plus points which are outweighed by many negatives

Chain Information

Part of the Mercure chain from Accor
Part of the Mercure chain from Accor

My Review

Tiny beds, poor service, lack of staff, lack of attention to detail
Service of a two or one star hotel, not a four star. Deeply disappointing

Picture

Facilities

Air-Con in rooms Room has a bath Room has coffee and tea making facilities Room is ensuite Hotel has a lift Room has a shower Room has a telephone Room has a TV     

Other Reviews

See what other people have to say about Mercure: Kaiserhof Frankfurt on Trip Advisor.

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